Skills Development Centre

YWCA Toronto helps women, young women and gender diverse individuals to improve their employment skills and unlock their potential. Our caring and professional staff support participants to reach their career goals.

With the Skills Development Centre (SDC) we offer:

  • A unique range of affordable or no-cost products and services that promote personal and professional growth 
  • Instructor-led training programs to job seekers and professionals at a local and national level
  • Individualized career development plans to support your short- and long-term goals
  • Job search support, job coaching and mentoring

We are committed to building sustainable futures for participants, communities and organizations. We offer programs and services ranging from Career Management to Leadership – assets that are the building blocks for your future.


What we offer

The Skills Development Centre (SDC) specializes in strength-based programs and embeds social innovation into Community Economic Development (CED) work.

Computer Training for Employment

Professional Office Administration

Customer Service Training

Life Skills Coach Certificate

Leadership through Facilitation 101

Personality Dimensions

Full List of Services

The Skills Development Centre offers non-vocational programs that do not require approval under the Private Career Colleges Act 2005.

Personal and Career Management Services

  • Career Assessment & Planning (individualized service)
  • Essential Skills for Success (Career Planning and Employability Skills Assessment) (Two weeks)

Essential Skills and Employability Skills Training

  • Academic Upgrading
    Literacy and Essential Skills Program and/or GED preparation (Seven weeks)
  • Computer Training
    Computer Training for Employment (Six weeks)
  • Professional Business/Administration
    Professional Office Administration Series (One week)
    Customer Service Training (Up to two days or one week customized)

Job Readiness and Placement Services

  • Job Finding Club
  • Job Search and Networking Workshops
  • Recruitment and Placement Services
  • Job coaching, Mentoring, and Retention Services

Professional Development Services and Training Resources

  • Life Skills Coach Training - (train-the-trainer) (Up to one week or customized)
  • Personality Dimensions™ - Level 1 (train-the-trainer) (Three days)
  • Leadership through Facilitation 101 (Two days or customized)

These resources available on our Publications page:

  • Discovering Life Skills English (Volumes 1–9)
  • Discovering Life Skills French (Volumes 1, 5, 6, 7, 8)
  • Other Resources (Action Manual for Group Activities)

Leadership and Business Services

  • Essential Skills for Employment (a National Initiative Community Development Services)

These services offered through the YWCA Employer page:

  • LinksToJobs employer services (Pre-screening, candidate sourcing)
  • Workforce Development
  • Customized Training and Solutions for Teams and Organizations
  • Program Development and Consultation

Contact Us

YWCA Toronto Skills Development Centre
416.269.0091 x231


  • Skills Development Centre Fact Sheet [PDF]
  • SDC Schedule & Registration Form [PDF]

Related Programs

Essential Skills for Employment

Building Sustainable Futures

I Need Training

Our caring and professional staff support women so they can reach their career goals.