Modified Services due to Novel Coronavirus (COVID-19).
Our offices will open Monday, August 10, 2020 for in-person services by appointment only. Starting in September 2020 we will offer a combination of online, in-person and blended learning programming. 

For inquiries or to book an appointment with a counsellor, please contact us:
JUMP Etobicoke Email:  |  Phone: 416.964.3883 |  Videochat/text: 647.354.2618
JUMP Scarborough  Email:  |  Phone: 416.266.0303  |  Mobile/text: 416.579.2097
Please check our calendars for details.

Settlement Services

YWCA JUMP is a support program for newcomer women and girls 13+ funded by Immigration, Refugees and Citizenship Canada. The program helps women and girls explore career options, build skills, search for jobs and integrate into Canadian society.

Newcomer settlement support:

  • experienced employment and settlement counsellors

  • help exploring career options in the current labour market that suit your skills

  • help learning new skills to find a job

  • opportunities to discuss goals and challenges

  • one-on-one individualized settlement and employment support

  • help applying to colleges and universities

  • volunteer opportunities to gain Canadian experience and/or meet High school Community Service requirements/hours required to graduate from high school

  • youth leadership development

  • access to computer lab and use of printer, fax machine and photocopier

  • a welcoming women only space

To participate in the YWCA JUMP’s training programs and events, eligible participant must be pre-registered with JUMP

  • cash register training

  • customer service training

  • food safety/handling training (to gain skills for working in the food industry)

  • writing a resume/cover letter

  • job interview skills

  • retail training

  • restaurant training

  • WHIMIS training

  • CPR/First Aid training

Special events and trips:

  • guest speakers covering a range of settlement topics

  • summer or social events/programming for girls (ages 13-30)

  • cultural celebrations and holiday parties

  • field trips to sites such as the Art Gallery of Ontario and the Royal Ontario Museum

Check the monthly calendars in the Downloads section below for upcoming workshops, trainings, special events and trips.

JUMP Etobicoke
Fatima Teixeira, Administrative Assistant
416.964.3883 x215

JUMP Scarborough
Administrative Assistant
416.266.0303 x21

JUMP Testimonial

"YWCA Toronto made a huge impact in my life -- it was like a family. JUMP will always have a special place in my heart."

Saba K.

JUMP Participant 

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