Description:

During this three-day workshop series, participants will learn the skills needed to work remotely in the customer service/sales industry. Please see program schedule below.

Day 1: Remote Sales Techniques (Part 1 & 2)
Tuesday, September 16, 2025, from 10a.m. - 12p.m. & 1 - 3p.m.

Day 2 (morning): CRM Technology
Wednesday, September 17, 2025, from 10a.m. - 12p.m.

Day 2 (afternoon): Microsoft Excel
Wednesday, September 17, 2025, from 1 - 3p.m.

Day 3 (morning): Microsoft Outlook
Thursday, September 18, 2025, from 10a.m. - 12p.m

Day 3 (afternoon): Graduation Ceremony
Thursday, September 18, 2025, from 1 - 3p.m.

Participants must attend all days in order to obtain a Certificate of Participation.

Please note that this event is in partnership with YWCA JUMP Scarborough and Catholic Crosscultural Services (CCS). By registering for the event, participants agree for their information to be shared between YWCA JUMP Scarborough and Catholic Crosscultural Services (CCS).