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Professional Office Administration training is an in-class, instructor-led, five day program for women interested in clerical and administrative related careers. The modules focus on developing essential skills needed to work in a business environment. Through a series of quick and affordable workshops, participants will know more about Canadian office practices and etiquette.

What does this program offer?

  • verbal communication
  • written communication
  • data management and record keeping
  • office protocol and business etiquette
  • preparing and organizing meetings and travel arrangements
  • customized training that meets the specific needs of teams, organizations and businesses 

Who is this program for?

Women who:

  • are entering or re-entering the workforce
  • want to make a career change or advance their careers
  • want to strengthen their skills
  • are looking for internships
  • are new to Canada
  • want to increase job prospects
  • are interested in life long learning opportunities for their personal or professional growth


Please see training schedule for details on courses and dates


3090 Kingston Road, 3rd Floor (at McCowan Road)

Who do I contact?

YWCA Toronto
Skills Development Centre
416.269.0091 x231


Skills Development Centre
YWCA Toronto Employment Centres
I am an employer