YWCA Women’s Shelter is for women and their children fleeing abuse. We offer a free, safe, caring home and the counselling and support women need to heal and plan for the future.

What does this program offer?

A temporary place to live:

  • furnished room for every woman and her children
  • shared bathrooms
  • nutritious meals and snacks (we support families with their health and cultural dietary needs and do not purchase pork)
  • welcome kit upon arrival (toiletries and personal care items)
  • secure building with closed circuit cameras
  • YWCA staff available at all times
  • assistance applying for a personal needs allowance
  • access to clothing bank
  • indoor children’s playroom and outdoor playground
  • community garden


A place to thrive:

  • warm staff who specialize in areas including children and youth, mental health, employment, violence against women, addictions, immigration, trauma and housing
  • one-on-one counselling for women and their children
  • help to establish a safety plan
  • help to find affordable housing
  • referrals to lawyers, doctors
  • accompaniment to appointments
  • help with job search, return to school
  • referrals to community resources
  • family-based activities and celebrations
  • ongoing support after women leave the shelter
  • partnership with local schools
  • support in many languages through staff and cultural interpreters
  • current languages spoken by YWCA staff: Hindi, Bengali, Hurdu, Punjabi, French, Farsi, Dari, Dutch, Portuguese, Spanish, Creole, Kiswahili, Somali, Italian, Arabic, Tamil, Ndebele, Shona, Zulu, Tsuana, Azeri, German, Nuer and basic American Sign Language

Who is this program for?

  • for women and their children who are fleeing violence

Who do I contact?

24-hour line